The guarantee for uptime in my service level agreement is 99.99%. However the average uptime is actually 100%.  You may wonder what is in a ‘9’? Well actually quite alot. You want global connectivity, 24/7 and with me you get just that.

The really important 99.99% uptime guarantee explained

Generally speaking, most web hosting providers guarantee between 99% and 99.9% uptime for their services. Although 99% may sound great, the number can be deceiving. The differences experienced by .9% for business owners and customers can be huge, greatly impacting the level of commerce and satisfaction. The uptime guarantee of a web hosting service is crucial, and the potential for downtime based on the industry-standard percentages is calculated below:


99.9% Uptime: Approximately 43.8 minutes per month or 8.76 hours per year


99% Uptime: Approximately 438 minutes per month or 87.6 hours per year.


By the time a website only experiences the 99% uptime guarantee, the potential for loss related to downtime is a staggering 87.6 hours per year! As clearly outlined by the calculations, a few tenths of a percent can make a huge difference on the amount of time your site could experience potential outages.


So you see, it really is important. With me I guarantee that your site will be online 99.99% – 24 / 7 / 365. If there is a glitch, it’s normally seconds not minutes and definitely not hours. My current uptime stats maintain that the servers have been running at 100% this month and haven’t faltered in ages.